How long can I keep the car?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Up to 3 years.

Yes, late payments incur a $25 per day fee. Payments that are returned/declined for insufficient funds are assessed a $25 fee. All fees are plus tax.

Is there a late payment charge?

Yes, late payments incur a $25 per day fee. Payments that are returned/declined for insufficient funds are assessed a $25 fee. All fees are plus tax.

Refer a Friend You get 250 They get 250   If yoursquore an existing customer or even if yoursquore a future customer who doesnrsquot need a car j

Referral program rules

<h1 id="isPasted">Refer a Friend: You get $250. They get $250.</h1> If you&rsquo;re an existing customer, or even if you&rsquo;re a future customer who doesn&rsquo;t need a car just yet, you can still generate a referral code and share the fun. Then, when anyone orders a car using your code, we&rsquo;ll send you $250. All Referral Codes must be entered at the time of placing your order. We are unable to add your code once your order has been placed. &nbsp;<p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 20px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Referral Program rulesIf you are the person making the referral(s), you will receive $250 within 30 days of when a referred customer(s) takes delivery of their vehicle. This is a very generous referral program; please don&rsquo;t try to &ldquo;game the system&rdquo; or we can&rsquo;t offer it anymore.&nbsp; <ul><li>Must be at least 18 years old to be eligible for the Referral Program</li><li>Cash awards may be subject to taxes &ndash; please check with your accountant or tax professional</li><li>GO employees, their family members and Affiliates are ineligible for the GO Referral Program</li><li>There is no maximum to the number of customers you can refer to GO $250 cash award will be paid to the Referrer within 30 days after the referred customer has taken possession of their vehicle</li><li>The referred customer will receive a $250 credit towards their first monthly payment</li><li>Referrer is not a representative of GO</li><li>The referrer may not use their own referral code towards their vehicle payment. </li></ul>The GO Referral Program is subject to change. We expect everyone to act in good faith when using this program. We have the right to determine if a Referrer has affected not in good faith and can terminate any rewards allocated or future awards. Some examples of excluded uses are:<ul type="disc"><li>Spamming</li><li>Advertising</li><li>Accepting any payment to access your Referral Code</li><li>Posting your Referral Code on any coupon website </li></ul>What is cool to do with your Referral Code? Share on social media and share with Family and Friends!

Important information for GO customers    We know this is a lot of information to review, but it is all very important. Grab some coffee, find a comfor...

Important information for GO customers

<h1 id="isPasted">Important information for GO customers</h1>&nbsp;We know this is a lot of information to review, but it is all very important. Grab some coffee, find a comfortable reading spot, and enjoy!&nbsp;We also recommend printing a copy of this to keep in your vehicle.&nbsp;<h2>Contact Information</h2>General questions: Call or Text <a href="tel:8558272230">855-827-2230</a> or email <a href="tel:GO@drivego.com">GO@drivego.com</a>Delivery questions: <a href="mailto:Delivery@drivego.com">Delivery@drivego.com</a>Billing questions: <a href="mailto:Billing@drivego.com">Billing@drivego.com</a>Service and Maintenance questions: <a href="mailto:Service@drivego.com">Service@drivego.com</a>&nbsp;<h2>Temporary Tags and License Plates</h2>To get your vehicle to you sooner, some vehicles will come with a temporary tag until the hard license plate arrives. Some customers may receive a vehicle with a temporary tag from Ohio. This is normal and acceptable. Depending on the state and DMV processing times, it may take up to 60 days for your hard license plate to arrive. This tag will be attached to your rear window in the lower, passenger side corner. Once the permanent license plate is ready, we will ship that directly to you. You will need to place the permanent plates on the vehicle. At that point, the temporary tag can be removed.&nbsp;<h2>Inspections</h2>If your state requires it, after the license plate is attached to the vehicle, you will need to take the vehicle for a post registration inspection. This is a required state inspection and will not take much time. GO will reimburse you for any inspection fees. We acknowledge that this may be an inconvenience, but the alternative is that it takes longer for you to receive your vehicle.&nbsp;<h2>Additional Drivers</h2>Up to three (3) additional drivers may be added here: <a href="https://drivego.com/account/registered-drivers" rel="noopener noreferrer" target="_blank">My Account - Registered Drivers</a>. &nbsp; Additional drivers can be removed at any time. &nbsp;Replacement drivers are not permitted as the three additional driver allowance is the maximum allowed for the subscription term. &nbsp;For questions on this or any other policy, please email us at <a data-fr-linked="true" href="mailto:go@drivego.com">go@drivego.com</a>. &nbsp; There is a one-time $25 charge per additional driver for us to perform a driving record evaluation on them to confirm eligibility. This does not affect your total monthly payment.&nbsp;<h2>Start Date &amp; Monthly Billing</h2>Your billing period begins on the day you receive your car. Subsequent monthly payments will be charged 30 days from that day. You can add a new payment method in My Account.&nbsp;<h2>Miles</h2>You are allocated the monthly miles selected when you signed up. Mileage is monitored via the installed telematics device in the vehicle. Excess mileage will be billed monthly at the stated rate in your copy of the Terms and Conditions. Any unused mileage will roll over to the following month and is available for your use. You can also upgrade your monthly miles if you find you are driving more than anticipated. Email <a href="mailto:%20billing@drivego.com">billing@drivego.com</a> to request one of the available monthly mileage allocation upgrades (1,000 or 1,250). Our team will quote you your new monthly payment including insurance and confirm your selection. You can upgrade mileage tiers more than once but once an upgrade is made, downgrades back to a previous tier are unavailable. To provide flexibility to drive as needed, we have introduced Mileage Overdraft Protection of up to 1,000 miles. This benefit is in addition the Mileage Bank. For example, if you go over your mile allocation in the first month by 200 miles, you won&rsquo;t be charged for those 200 miles. In month 2, you have 800 remaining miles of Mileage Overdraft Protection. So, feel free to take that road trip in your new GO car! In the event of a mileage overage, any miles in your Mileage Bank are used before the Mileage Overdraft Protection is applied. Billing occurs once your Overdraft mileage has been completely used or at the end of your use of the vehicle, whichever comes first. Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker" id="isPasted">https://drivego.com/account/mileage-tracker</a>.&nbsp;<h2>Accidents and Damage</h2>In the event of an accident, find a safe location and call 911. Take pictures and/or video of the damage and scene, if possible. In all situations involving damage to the vehicle, complete the Accident Report found on our website, and contact GO immediately to report the damage. We will assist you in completing the repairs. No repairs should be performed without GO&rsquo;s prior written approval. Any substandard repairs done without GO&rsquo;s consent will be brought to acceptable standards and billed to your account.&nbsp;To submit an Incident Report, please complete the GO Incident Report online <a href="https://incident.drivego.com/" target="_blank">here.</a>&nbsp;<h2>Maintenance, Warranty, and Repair</h2>You are responsible for having scheduled maintenance performed to the manufacturer&#39;s preventative maintenance schedule. Failure to do so can harm the vehicle and may result in repair charges upon vehicle return. This includes: oil &amp; filter changes, tire rotations, inspections of fluids, inspections of certain mechanical items, state required inspections. Please email <a href="mailto:Service@drivego.com" id="isPasted">Service@drivego.com</a> with questions related to the maintenance of your vehicle. Some of our vehicles include free scheduled maintenance from the factory, in which case, take it to an authorized maintenance provider who will perform included scheduled maintenance at no charge.&nbsp;For warranty-related issues, please take the vehicle to any authorized dealer of the same brand (e.g., your Nissan Rogue must be taken to a Nissan dealer). Your vehicle includes a full factory warranty so there should be no cost to you. Contact us with any questions.&nbsp;<h2>Tolls, Tickets and Violations</h2>Your monthly payment does not include payment for tolls or a toll transponder. You may use your own transponder in your vehicle. In the event you use a toll road and do not have a transponder, you are responsible for paying the toll. If GO receives notice of unpaid tolls while the vehicle is in your possession, you will be charged $7.95 for each calendar day when tolls are incurred at the highest undiscounted rate. The convenience fee is charged regardless of the amount of the toll(s). Other violations such as parking tickets will incur a $25 fee per violation.&nbsp;<h2>Terms and Conditions</h2><a href="https://www.drivego.com/subscription-terms" rel="noopener noreferrer" target="_blank">www.drivego.com/subscription-terms</a>&nbsp;<h2>Insurance overview</h2><a href="https://www.drivego.com/insurance" rel="noopener noreferrer" target="_blank">www.drivego.com/insurance</a>&nbsp;<h2>All Frequently Asked Questions</h2><a href="https://www.drivego.com/faq" rel="noopener noreferrer" target="_blank">www.drivego.com/faq</a>&nbsp;

We get it. It&rsquo;s not often that things are both simpler and cheaper. But with GO, there&rsquo;s no catch, just a better business model. By removing all ...

This seems too good to be true. What's the catch?

We get it. It&rsquo;s not often that things are both simpler and cheaper. But with GO, there&rsquo;s no catch, just a better business model. By removing all the things that add cost and frustration to traditional car ownership, we can offer lower monthly payments and a much better experience. No brick and mortar. No stressful negotiations. No hidden fees. Then we incorporated a proprietary system that combines technology, data science and fleet management to increase efficiency and reduce cost. The result: Get your next car in less time and for less money than you&rsquo;ve ever experienced before. <ul><li>Browse models and order your car 100% online, instead of driving around from one location to the next.</li><li>Select from the most popular colors and configurations per model, instead of being overwhelmed with confusing variations.</li><li>Apply in minutes with just a driver&rsquo;s license, instead of spending hours haggling and filling out stacks of paperwork.</li></ul> GO is cheaper because it&rsquo;s easier.

GO developed the first-ever long-term subscription to provide customers maximum pricing savings on multi-year use of a car. But if life changes and you need ...

What's an un-lease?

An un-lease combines the best parts of a lease, a rental, and a subscription. We removed all the things that add cost and frustration to traditional car buying that provide no value in return. No brick and mortar. No stacks of paperwork. No long-term debt.&nbsp; Get a car for less money and time than ever before. Then refresh every 3 years.

That's right! There&rsquo;s never a down payment. When you order your car, simply pay your first month. Your subscription does not begin until you receive yo...

Is it really zero down payment?

That&#39;s right! There&rsquo;s never a down payment. When you order your car, simply pay your first month. Your billing cycle does not begin until you receive your car.<div dir="ltr"> The down payments in traditional car financing are non-refundable. In some cases, depending on the evaluation process, a fully-refundable security deposit may be required. This security deposit is totally refundable as long as the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear. We use security deposits instead of increasing the monthly payment. We feel this is the fair, simple way to do it. Instead of getting a $50-100 monthly increase to your payment (money you&#39;d never get back), simply provide a fully-refundable security deposit to get the lowest payment around.</div>

Yep, absolutely. If you stay under your monthly estimate, you keep any unused miles.

Are my unused miles rolled over to the next month?

Yes! If you drive fewer miles than your monthly allocation, you keep any unused miles. Additionally, to provide flexibility to drive as needed, we have introduced Mileage Overdraft Protection of up to 1,000 miles. This benefit is in addition to rollover miles. For example, if you go over your mile allocation in the first month by 200 miles, you won&rsquo;t be charged for those 200 miles. In month 2, you have 800 remaining miles of Mileage Overdraft Protection. So, feel free to take that road trip in your new GO car! In the event of a mileage overage, any miles in your Mileage Bank are used before the Mileage Overdraft Protection is applied. Billing occurs once your Overdraft mileage has been completely used or at the end of your use of the vehicle, whichever comes first. Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker">https://drivego.com/account/mileage-tracker</a>.

Yes, the vehicles are brand new when we acquire them and come to our customers in the same condition we receive them (&lsquo;new to you&rsquo;). You&rsquo;re...

Are the vehicles new?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Yes, the vehicles are brand new when we acquire them and come to our customers in the same condition we receive them (&lsquo;new to you&rsquo;). You&rsquo;re the first customer to drive it. The vehicles are not demos or former daily rental. <span style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Some vehicles returned early by another customer may be made available in the &quot;GO Now&quot; section of the website. In those cases, those vehicles will be noted as such.

To be eligible, you, need a  credit score of at least 640  and meet the other eligibility requirements     GO encourages you to apply if you have the followi...

What are the eligibility requirements?

To be eligible, you must have ALL of the following: 1. Valid U.S. driver&rsquo;s license (no temporary or short-term licenses accepted)2. Generally clean driving record3. A permanent driver&#39;s license in the state where the vehicle is picked up or delivered4. At least 25 years old5. Verifiable source of income (proof of income may be needed) Please note: Meeting these minimum requirements does not guarantee approval. GO evaluates many factors and exceptions cannot be made. In most cases we don&rsquo;t ask for any kind of security deposit. But in some cases, depending on the evaluation process, a fully-refundable security deposit may be required. This security deposit is totally refundable as long as the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear. We use security deposits instead of increasing the monthly payment. We feel this is the fair, simple way to do it. Instead of getting a $50-100 increase to your monthly payment (money you&#39;d never get back), simply provide a fully-refundable security deposit to get the lowest payment around. GO does not accept the following:<ul><li>Derogatory or limited credit</li><li>Temporary Visas or Permits</li><li>Ride-share use</li><li>Co-signers</li><li>Getting a car for someone else</li></ul>

GO is perfect for anyone looking to get the right car for their monthly budget. Traditional vehicle financing usually requires a large down payment and other...

Who is GO best for?

GO is perfect for anyone looking to get the right car for their monthly budget. Traditional vehicle financing usually requires a large down payment and other upfront fees. And with a lot of auto loans extending to more than 70 months, customers can end up underwater on their vehicle, owing more than it&rsquo;s worth. With GO, there isn&rsquo;t a huge down payment, and no burden of ownership.

Using the information on your license we can validate your identity and your eligibility by checking your Motor Vehicle Record (MVR).

Why do you need my driver's license?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Using the information on your license we can validate your identity and your eligibility by checking your Motor Vehicle Record (MVR).

When you apply you&rsquo;ll be asked to provide a photo of your valid U.S. driver&rsquo;s license. In some cases, we might also ask for proof of income (your...

What documents do you need from me?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">When you apply you&rsquo;ll be asked to provide a photo of your valid U.S. driver&rsquo;s license. In some cases, we might also ask for proof of income (your two most recent pay stubs) or proof of residence (a utility bill showing your name and address, dated within the last 30 days). But don&rsquo;t worry, we&rsquo;ll get in touch with you directly if we need any additional information.

Here at GO, we&rsquo;re obsessed with removing friction. That starts with the signup process. Instead of signing stacks of paperwork the old-fashioned way, y...

This seems too easy. Aren’t I supposed to sign some stuff?

Here at GO, we&rsquo;re obsessed with removing friction. That starts with the signup process. Instead of signing stacks of paperwork the old-fashioned way, you simply review and agree online. When you get your car, all you have to do is provide your driver&rsquo;s license, take your keys, and GO. Simple, right?

You can cancel your reservation with no penalty up to 72 hours from when your reservation was confirmed, unless it is within 24 hours of scheduled delivery o...

What happens if I reserve a car and change my mind?

You can cancel your reservation with no penalty up to 72 hours from when your reservation was confirmed, unless it is within 24 hours of scheduled delivery or pickup. Otherwise, you forfeit your first month&#39;s payment. If your vehicle is delayed, you can cancel with no penalty as long as delivery or pickup has not already been scheduled. We don&#39;t like penalties either, but when last minute cancellations occur, we lose money. To continue providing our customers the best and most affordable car experience ever, we need to keep our costs under control.&nbsp;

No way. All that matters is that you pass the soft credit assessment, your monthly price won&rsquo;t be affected.

Will my credit score affect my monthly payment?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">No way. All that matters is that you pass the soft credit assessment, your monthly payment won&rsquo;t be affected. We believe that all who qualify should get the same low monthly payment. Simple, right?

At the moment we can&rsquo;t accept co-signers. Every subscriber needs to meet the eligibility requirements individually to be able to subscribe with GO.

Can I used a co-signer?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">At the moment we can&rsquo;t accept co-signers. Every customer must meet the GO&#39;s individual eligibility requirements.

In some cases depending on the evaluation process a fullyrefundable security deposit may be required This security deposit is totally refundable as long as 

Is there a security deposit?

In most cases we don&rsquo;t ask for any kind of security deposit. But in some cases, depending on the evaluation process, a fully-refundable security deposit may be required. This security deposit is totally refundable as long as the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear. We use security deposits instead of increasing the monthly payment. We feel this is the fair, simple way to do it. Instead of getting a $50-100 monthly increase to your payment (money you&#39;d never get back), simply provide a fully-refundable security deposit to get the lowest payment around.

Yes, as long as they&rsquo;re added to your subscription. They&rsquo;ll need to pass an MVR check and be at least 25 years old, but we won&rsquo;t check thei...

Can anyone else drive my vehicle?

Yes, as long as they&rsquo;re added to your account.&nbsp; Up to three (3) additional drivers may be added here: <a href="https://drivego.com/account/registered-drivers" rel="noopener noreferrer" target="_blank">My Account - Registered Drivers</a>. &nbsp; Additional drivers can be removed at any time. &nbsp;Replacement drivers are not permitted as the three additional driver allowance is the maximum allowed for the subscription term. &nbsp;For questions on this or any other policy, please email us at <a data-fr-linked="true" href="mailto:go@drivego.com">go@drivego.com</a>. &nbsp; There is a one-time $25 charge per additional driver for us to perform a driving record evaluation on them to confirm eligibility. This does not affect your total monthly payment.

We do run a soft credit check, but it doesn&rsquo;t impact your credit score at all.

Will you run a credit check?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do run a soft credit check, but it doesn&rsquo;t impact your credit score at all.

Most cars automatically come with standard roadside assistance, available 24/7. This includes towing, battery jump start, flat tire change or inflation, gas ...

Is Roadside Assistance included?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Most cars automatically come with standard roadside assistance, available 24/7. This includes towing, battery jump start, flat tire change or inflation, gas delivery (varies by make) and lock-out service.

All coupons are applied at a maximum of $125 increments. If your coupon value is greater than $125 you will see the value of the coupon applied across multip...

How are coupons applied to my monthly bills?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">All coupons are applied at a maximum of $125 increments. If your coupon value is greater than $125 you will see the value of the coupon applied across multiple monthly payments. For example, a $250 referral coupon will be applied two times at $125 per payment. Coupons only apply to vehicle monthly payments and do not apply to other payments such as vehicle reservation deposits or one-time charges.

The Florida State Surcharge is a tax. The State of Florida charges a $2 per day tax on all rentals and leases for the for first 30 days a consumer has a sing...

What is the Florida State Surcharge I was billed for?

<p id="isPasted" style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">The Florida State Surcharge is a tax. The State of Florida charges a $2 per day tax on all rentals and leases for the for first 30 days a consumer has a single vehicle.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">This is a one-time charge and would only be charged again if you changed vehicles.

The restocking fee covers the costs we incur for things such as title & registration, vehicle prep, and shipping. If you need to return your car sooner or sw...

What is the Restocking Fee for?

The restocking fee covers the costs we incur for things such as title &amp; registration, vehicle prep, and shipping. If you need to return your car sooner or switch to a different one, simply give us 30 days&rsquo; notice and the restocking fee. The restocking fee is waived if you keep it for 3 years (the maximum term).

Yes, you can change the model or color prior to when your delivery or pickup is scheduled for a $100 change fee. Why do we charge this? Believe it or not, a ...

Can I change cars before delivery?

Yes, you can change the model or color prior to when your delivery or pickup is scheduled for a $100 change fee. Why do we charge this? Believe it or not, a lot goes in to inventory management and we incur costs to change things around.&nbsp;

We accept all major credit cards as well as ACH (bank transfer) from a checking or savings account. Credit card payments incur a 1.9% processing fee.

What forms of payment do you accept?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">We accept all major credit cards as well as ACH (bank transfer) from a checking or savings account. Credit card payments incur a 1.9% processing fee.

If you are the person making the referral(s), you will receive $250 within 30 days of when a referred customer(s) takes delivery of their vehicle. All Referr...

How does the Referral Program work?

<p id="isPasted" style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">If you are the person making the referral(s), you will receive $250 within 30 days of when a referred customer(s) takes delivery of their vehicle. All Referral Codes must be entered at the time of placing your order. We are unable to add your code once your order has been placed.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">Please to go the <a href="https://drivego.com/referral-program" rel="noopener noreferrer" target="_blank">Referral page</a> to get all of the details.&nbsp;

Our advanced pricing engine performs regular online searches to build a database of advertised monthly payments, assuming zero down, for each market. Those a...

How do you calculate the comparative price savings?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Our advanced pricing engine performs regular online searches to build a database of advertised monthly payments, assuming zero down, for each market. Those all-in prices are then compared against our monthly payments for an equally-equipped vehicle at 10,000 miles per year.

Your tax is based on local tax rates in your zip code. For example, if the local total tax rate is 6% and your monthly subscription payment is $349, your mon...

How much is tax?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Your tax is based on local tax rates in your zip code. For example, if the local total tax rate is 6% and your monthly payment for the car is $349, your monthly tax payment is $20.94.

Your first subscription payment is due upfront when you reserve your vehicle. This payment will include your car subscription, tax, insurance and any other c...

When do I make my first payment?

<p id="isPasted" style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">Your first monthly payment is due upfront when you reserve your vehicle. This payment will include your car, tax, insurance and any other charges (if applicable). These may include delivery (based on distance), other taxes and (in Florida only) state mandated surcharges.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"><span style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;"><span style="color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.5px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All following payments are automatically charged monthly from the date you receive your car. In the event your payment date falls on a holiday or a weekend, you might be charged a day or two early.&nbsp;<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"><span style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Your billing cycle begins the day you receive your car.&nbsp;

Your first month's payment is due in advance.  All following payments are automatically charged monthly from the date you receive your car.  In the event you...

When are my monthly payments due?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Your first month&#39;s payment is due in advance. <span id="isPasted" style="color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.5px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All following payments are automatically charged monthly from the date you receive your car. In the event your payment date falls on a holiday or a weekend, you might be charged a day or two early. Your billing cycle begins the day you receive your car.&nbsp;

That&#39;s right! There&rsquo;s never a down payment. When you order your car, simply pay your first month. Your billing cycle does not begin until you receive your car. The down payments in traditional car financing are non-refundable. In some cases, depending on the evaluation process, a fully-refundable security deposit may be required. This security deposit is totally refundable as long as the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear. We use security deposits instead of increasing the monthly payment. We feel this is the fair, simple way to do it. Instead of getting a $50-100 monthly increase to your payment (money you&#39;d never get back), simply provide a fully-refundable security deposit to get the lowest payment around.

Yes, all our cars include their full factory warranty from the manufacturer. If there&rsquo;s an issue with your car, we can help schedule an appointment wit...

Is my car under warranty?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Yes, all our cars include their full factory warranty from the manufacturer. If there&rsquo;s an issue with your car, we can help schedule an appointment with one of our authorized service and repair partners.

You will be notified when it is time to have maintenance done on the vehicle. This notification will come approximately one week prior to the time the servic...

How do I know when to schedule maintenance?

Your vehicle will typically notify you on the dashboard when it is time to have maintenance done. You may also receive a notification from GO via My Account, email or text. We can provide you with the information about the required service and our service partners in your area.&nbsp;

Absolutely. Scheduled preventative maintenance is included in your monthly payment. Plus, your car is under full factory warranty.

How does maintenance work?

Customers are responsible for having scheduled maintenance performed to the manufacturer&#39;s preventative maintenance schedule. Failure to do so can harm the vehicle and may result in repair charges upon vehicle return. This includes: oil &amp; filter changes, tire rotations, inspections of fluids, inspections of certain mechanical items, state required inspections.&nbsp; Please email <a href="mailto:Service@drivego.com">Service@drivego.com</a> with questions related to the maintenance of your vehicle.&nbsp; Some of our vehicles include free scheduled maintenance from the factory, in which case, take it to an authorized maintenance provider who will perform included scheduled maintenance at no charge. All GO vehicles include a full factory warranty.

The safety of GOs subscribers and the health and reliability of its vehicles are top priorities here at GO  We monitor all active recalls associated with its 

My car has a recall. What should I do?

The safety of our customers and the health and reliability of our vehicles are top priorities. We monitor all active recalls associated with our vehicles. When we receive information that requires action to resolve a recall, we will notify you via email and/or text.&nbsp; Once you have been notified of a recall, you will need to make an appointment at your nearest dealer to have the work completed. There is no charge to resolve recalls and you can make the appointment for a time that works best for you. Once the recall is complete, email a copy of the paperwork to <a data-fr-linked="true" href="mailto:service@drivego.com" id="isPasted">service@drivego.com</a>. All recalls need to be completed within three (3) weeks of being notified by GO (subject to parts availability by the manufacturer). More urgent recalls will be noted as such in our initial contact with you.

You&rsquo;re responsible for any tickets and/or tolls received while the vehicle is in your possession. If the ticket/toll isn&rsquo;t paid, we&rsquo;ll add ...

What happens if I get a ticket or toll?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">You&rsquo;re responsible for any tickets and/or tolls received while the vehicle is in your possession. If the ticket/toll isn&rsquo;t paid, we&rsquo;ll add it to your monthly bill, plus a $7.95 processing fee.

Let&rsquo;s hope it doesn&rsquo;t happen! But worst case scenario, you&rsquo;re unfortunately responsible for paying any fines and retrieving the vehicle.

What happens if my vehicle is towed?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Let&rsquo;s hope it doesn&rsquo;t happen! But worst case scenario, you&rsquo;re unfortunately responsible for paying any fines and retrieving the vehicle.

Yes, absolutely. And we think it&rsquo;s a great idea. You&rsquo;ll avoid incurring toll violations and annoying processing fees for those violations.

Can I get my own toll road transponder (e.g., EZ-Pass)?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Yes, absolutely. And we think it&rsquo;s a great idea. You&rsquo;ll avoid incurring toll violations and annoying processing fees for those violations.

Can I smoke in my car?

No, that&rsquo;s no good for you or the car. Also the scent of smoke reduces the value of the car. Please be nice and don&rsquo;t smoke or we&rsquo;ll have to charge a cleaning fee.

Pets are only permitted if they are transported in locked pet carriers except in the case of service animals which are allowed in our Vehicles without bein

Are pets allowed?

Pets are only permitted if they are transported in locked pet carriers, except in the case of service animals (which are allowed in our Vehicles without being in locked pet carriers in accordance with our policies). You are subject to additional cleaning fees and charges if we find evidence of pets in our Vehicles during your use.

You are responsible for your vehicle and making sure it&rsquo;s kept in a good condition. If your vehicle is returned with damage or excess wear and tear, th...

What happens if my vehicle is damaged or has excessive wear and tear?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">You are responsible for your vehicle and making sure it&rsquo;s kept in a good condition. If your vehicle is returned with damage or excess wear and tear, there will be a charge. You can read more about normal compared to excess wear and tear&nbsp;<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;"><a href="https://legal.drivego.com/#wear-and-tear-guidelines" rel="noopener noreferrer" target="_blank">here</a><span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">.

Below are links to most major toll authorities. GO does not warrant that this represent all tolling agencies only that these are the most common ones in the ...

How do I get a toll transponder?

Below are links to most major toll authorities. GO does not warrant that this represent all tolling agencies only that these are the most common ones in the markets where we do business. <a href="https://www.e-zpassiag.com" rel="noopener noreferrer" target="_blank">E-ZPass</a><a href="https://www.sunpass.com/en/home/index.shtml" rel="noopener noreferrer" target="_blank">SunPass</a><a href="https://www.ntta.org/Pages/default.aspx" rel="noopener noreferrer" target="_blank">NTTA</a><a href="https://www.hctra.org/Home" rel="noopener noreferrer" target="_blank">HCTRA</a><a href="https://www.ncquickpass.com/Pages/default.aspx" rel="noopener noreferrer" target="_blank">NC Quick Pass</a><a href="https://www.peachpass.com" rel="noopener noreferrer" target="_blank">Peach Pass</a>

If the worst should happen the first thing you need to do is call 911 and get an official police report. When you&rsquo;re speaking with any other parties in...

What happens if my vehicle is in an accident?

If the worst should happen the first thing you need to do is call 911 and get an official police report. When you&rsquo;re speaking with any other parties involved in the accident or to the police, it&rsquo;s important that you&rsquo;re factual but don&rsquo;t admit fault. Once any emergency issues have been handled and you&rsquo;re safe, complete an incident report at <a href="https://incident.drivego.com/">https://incident.drivego.com</a> .&nbsp;You&rsquo;ll need the following:<ul><li>The date, time, and location of the accident or incident</li><li>The name, address, date of birth and driver&#39;s license number of all the people involved (including all drivers, passengers and witnesses)</li><li>The insurance policy number and the name and phone number of the insurance company and agent for all the vehicles involved (regardless of any assessment of fault)</li><li>Pictures and/or video footage of the scene, including all cars and property involved in the accident</li><li>The license plate numbers of any other vehicles involved, their make and year, and their vehicle identification number</li><li>A police report</li></ul>&nbsp;If your vehicle is not drivable, you can contact Roadside Assistance to have your vehicle towed to an authorized repair center. &nbsp;If your vehicle is towed by any other party, you will be responsible for any fees associated with retrieving the vehicle. &nbsp;&nbsp;You will need to obtain a repair estimate from a vehicle repair shop. You can find a list of our preferred repair centers <a href="https://claims.libertymutual.com/status/auto/find-a-shop">here</a>. Once received, please email your repair estimate to <a href="mailto:service@drivego.com">service@drivego.com</a>. &nbsp;Do not begin repairs on your vehicle until you are authorized by GO to do so. &nbsp;&nbsp;Neither GO nor GO&rsquo;s insurance policy provide for a rental or replacement vehicle while repairs are being made.&nbsp;&nbsp;In the event of a total loss, once we&rsquo;ve received all necessary documents from all parties, you can select a replacement vehicle. If the choice is made to cancel&nbsp;at the time of a total loss, all cancellation policies will apply.

Your insurance coverage is included in your total monthly payment, but the associated cost to add you to our GO policy is determined by a few factors unique ...

How does insurance work?

Customers in Florida, Texas, and New Jersey can add their GO vehicle to your current auto insurance policy as long as minimum coverage limits are met (50/100/50 or 100/300/100 depending on the vehicle) including uninsured motorist coverage, and a maximum deductible of $500.&nbsp; If you are adding your GO vehicle to your current auto insurance policy, GO Titling, LLC needs to be added as the Lienholder (Loss Payee) and Additional Insured on your new policy.Address: 2114 SE Ray&rsquo;s Way, Suite C, Stuart, FL 34994&nbsp;Please have your insurance company send your declaration page to <a data-fr-linked="true" href="mailto:insurance@drivego.com">insurance@drivego.com</a> Customers in our other markets can get insured through our policy with a top tier insurance carrier. Choose coverage limits of 50/100/50 or 100/300/100. Rates tend to be at or below a standard personal auto policy. More information on <a href="https://legal.drivego.com/#insurance" rel="noopener noreferrer" target="_blank">Insurance</a>.

We absolutely do. Once you&rsquo;ve set up your account, you&rsquo;ll get a unique referral code. Then, when your friend orders a car using your code, we&rsq...

I'm pretty popular. Do you have a referral program?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">We absolutely do. Once you&rsquo;ve set up your account, you&rsquo;ll get a unique referral code. Then, when your friend orders a car using your code, we&rsquo;ll add $250 to your account and to theirs. Once you&rsquo;ve got your code, there&rsquo;s no cap; if you refer 10 friends, you get $2,500.

Can I leave the country with my vehicle?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Unfortunately not, no.

Although we do everything we can to make sure we get your car to you on the date you select, there are occasionally delays outside of our control. These migh...

Will my car arrive on the date that I select?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Although we do everything we can to make sure we get your car to you on the date you select, there are occasionally delays outside of our control. These might be manufacturing, shipping, DMV or state agency delays. We&rsquo;ll always contact you as soon as we think there&rsquo;s any chance of your delivery date changing.

Afraid not, sorry. Any changes to the car&rsquo;s appearance might mean you end up being charged.

Can I change the car's appearance in any way? Like tinting the windows?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Afraid not, sorry. Any changes to the car&rsquo;s appearance might mean you end up being charged.

No, all cars are registered to GO so we&rsquo;ve already dealt with it.

Do I need to get the car registered?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">No, all cars are registered to GO so we&rsquo;ve already dealt with it.

No, all GO vehicles are titled and registered to GO rather than to customers. This means you avoid the hassle and expense of titling and registering.

Can I register the car in my company's name?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">No, all GO vehicles are titled and registered to GO rather than to customers. This means you avoid the hassle and expense of titling and registering.

We don&rsquo;t actually buy cars from our customers, but we do have partners who might be interested in buying your car. We can put you in touch, to make sel...

Do you accept trade-ins or ever buy customer vehicles?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">We don&rsquo;t actually buy cars from our customers, but we do have partners who might be interested in buying your car. We can put you in touch, to make selling your current vehicle seamless. Just contact a member of the GO team to find out more.

We take security and protecting your data very seriously. Our entire website is secured to ensure that all data transmitted from your browser to our servers ...

Is my data secure?

We take security and protecting your data very seriously. Our entire website is secured to ensure that all data transmitted from your browser to our servers is encrypted and secure from interception. We use leading tools to continually monitor our tech for hacking and emerging threats, and we work with world-class cyber security consultants to guarantee our approach to security is up to date and continually improved upon.

Atlanta   Charlotte   Dallas-Fort Worth   Houston   Miami-Ft. Lauderdale   Northern New Jersey   Orlando   Philadelphia    Additional markets are coming soon.

Where is GO available?

<a href="https://drivego.com/markets/atlanta" id="isPasted" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Atlanta</a> <a href="https://drivego.com/markets/charlotte" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Charlotte</a> <a href="https://drivego.com/markets/dallas-fort-worth" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Dallas-Fort Worth</a> <a href="https://drivego.com/markets/houston" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Houston</a> <a href="https://drivego.com/markets/miami" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Miami-Ft. Lauderdale</a> <a href="https://drivego.com/markets/northern-new-jersey" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Northern New Jersey</a> <a href="https://drivego.com/markets/orlando" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Orlando</a> <a href="https://drivego.com/markets/philadelphia" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">Philadelphia</a> <span style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Additional markets are coming soon.

You can review the  Terms & Conditions here.

Where do I review Terms & Conditions?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">You can review the&nbsp;<a href="https://legal.drivego.com/#subscription-terms-and-conditions" rel="noopener noreferrer" style="font-size: 16px; color: rgb(64, 142, 255); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; background-color: rgb(255, 255, 255);" target="_blank">Terms &amp; Conditions here.</a>

Due to customer demand our car subscriptions occasionally sell out in advance. To make sure you get your car by the date you need it, we recommend reserving ...

Why should I reserve my car in advance?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Due to customer demand, our cars typically &quot;sell&quot; out in advance. To make sure you get your car by the date you need it, we recommend reserving ahead.

GO is a long-term subscription best for those looking to keep the car around 3 years. But if life changes and you need to return your car sooner or switch to...

Can I switch cars? Or return my car early?

<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">GO is best for those looking to keep the car around 3 years. But if life changes and you need to return your car sooner or switch to a different one, simply give us 30 days&rsquo; notice and the $999 restocking fee. The restocking fee is waived if you keep it for 3 years (the maximum term).

We realize how important it is to have visibility to your monthly mileage and other aspects of your account To that end we are actively developing a M

How do I login to My Account?

We realize how important it is to have visibility to your monthly mileage and other aspects of your account. My Account gives you visibility into mileage data and other aspects of your account.&nbsp; You can create a login by visiting www.drivego.com and clicking on the Login button found in the upper right section of our homepage. On a mobile browser you can find the login function by opening the menu in the upper right corner at the top of our mobile homepage. You will first need to sign-up to create your account. The sign-up link is found at the bottom of the login window. &nbsp;You will then fill out a short form with your first name, last name and email. You will also be asked to create and confirm a password. &nbsp;Be sure to use the email address that you used when you first applied and the email address that we use to communicate with you.&nbsp; Once the sign-up form is submitted, you will be emailed a link. Please click on that link to complete the sign-up process. That&#39;s it!&nbsp; Use this user name and password to login to My Account any time. Soon we will be adding more information to the Mileage section, giving you the ability to see and edit your contact information, add an additional driver, change your payment method and other important self-service capabilities.&nbsp;

Is there a summary of the Terms and Conditions?

Summary of GO&#39;s Terms and Conditions<ol><li>Service: By using the service, you agree to pay all charges for your&nbsp;chosen vehicle and plan.</li><li>Term &amp; Renewal: Service auto-renews each month. To cancel, provide 30 days&#39; notice and the $999 Restocking Fee. This Restocking Fee is waived if you keep the vehicle for 3 years.</li><li>Usage &amp; Restrictions: Follow local laws, GO rules, and vehicle restrictions (e.g., no smoking or racing).</li><li>Insurance: You must have valid insurance for your GO vehicle. In some states this is provided through GO. In others, you may be able to use a 3rd party insurance policy.</li><li>Warranty and Repairs: All vehicles include a factory warranty covering equipment malfunction from normal use. You&#39;re responsible for repairs and costs due to misuse.</li><li>Miles: Check your plan for mileage limits. Unused miles rollover. Mileage Overdraft Protection is also provided at no cost.&nbsp;</li><li>Termination: GO may terminate the subscription for non-payment, misuse, or other violations.</li><li>Liability: GO&#39;s liability is limited; you&#39;re responsible for actions while driving.</li><li>Dispute Resolution: Disputes are resolved through arbitration, not court.</li><li>Changes: GO may modify terms and notify customers; continued use implies acceptance.</li></ol> The points above are meant for informational and summary purposes only. No statements or representations replace, alter, or modify the existing <a href="https://legal.drivego.com/#subscription-terms-and-conditions" rel="noopener noreferrer" target="_blank">Terms and Conditions</a> (&quot;Terms&quot;). Additional information can also be found on our <a href="https://www.drivego.com/faq" rel="noopener noreferrer" target="_blank">Frequently Asked Questions page</a>.

GO is fully digital. Having no physical brick and mortar locations helps keep our costs down, so we can keep your costs down.

Is there a GO showroom?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">GO is fully digital. Having no physical brick and mortar locations helps keep our costs down, so we can keep your costs down.

We&rsquo;ve got Sedans, SUVs, Crossovers, Pickups and Minivans.

What types of vehicles does GO offer?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">We&rsquo;ve got Sedans, SUVs, Crossovers, Pickups and Minivans.

Your vehicle will be driven to your home rather than on a truck, making it easier to access more neighborhoods and locations. GO partners with a third-party ...

What's the delivery process like?

<p id="isPasted" style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">Your vehicle will be driven to your home rather than on a truck, making it easier to access more neighborhoods and locations. GO partners with a third-party delivery service, and once the vehicle arrives they&rsquo;ll identify themselves and ask you to do the same by presenting your driver&rsquo;s license.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">You&rsquo;ll do a visual inspection of the car with the delivery driver; note down the starting mileage and if you see any damage on the vehicle. This then goes on the digital condition report that you&rsquo;ll sign. This same condition report will be reviewed when you return the vehicle.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">The vehicle registration will be in the glovebox. An insurance card will be emailed to you approximately 3 days prior to delivery. Please print a copy and place it in the glovebox or make sure it&rsquo;s saved to your smartphone for your records. In most cases, the metal license plate will already be on the vehicle. However, because of delays with State Agencies, we may deliver the vehicle with a temporary license plate. In these instances, as soon as the permanent license plate is available, we will mail it to you to place on your vehicle. We do this to get your vehicle to you as quickly as possible &ndash; we know you&rsquo;re excited.<p style="font-size: 16px; padding: 0px; margin-bottom: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"> <p style="font-size: 16px; padding: 0px; line-height: 22px; letter-spacing: 0.5px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;">The delivery process typically takes around 15 minutes. If you have questions about the vehicle, please contact us and we can provide videos and how-tos. Our delivery partners are not experts on the vehicles, and we want to make sure you get all the information you need.

No, because that&rsquo;s part of how we save you money. GO only offers the most popular models in the highest demand colors and configurations; all in a mid-...

Can I choose specific options or customizations?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">No, because that&rsquo;s part of how we save you money. GO only offers the most popular models in the highest demand colors and configurations; all in a mid-level trim package. No base models. No yellow cars. No suede headliners. And definitely no flashy spoilers.

How many keys will I get?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">You will receive both keys.&nbsp;

When your Overdraft miles exceed 1000 the entire balance of miles borrowed will be billed to you at our then current standard mileage rate    Keep t

What happens when my Overdraft miles exceed 1,000?

When your Overdraft miles exceed 1,000, the entire balance of miles borrowed will be billed to you at our then current standard mileage rate.&nbsp;Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker">https://drivego.com/account/mileage-tracker</a>.

Any Overdraft miles at the end of a subscription will be billed to you at our then current standard mileage rate    Keep track of your current mileage

What happens if I have Overdraft miles when I return the car?

Any Overdraft miles when you return your car will be billed to you at our then current standard mileage rate.&nbsp;Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker">https://drivego.com/account/mileage-tracker</a>.

Yes, but unlike a lease there&rsquo;s no residual value set on the vehicle at the start of your subscription. So the price of the vehicle will be determined ...

Can I eventually buy the car?

<span id="isPasted" style="font-size: 16px; color: rgba(0, 0, 0, 0.87); font-family: hr_l, Arial, sans-serif; font-variant-ligatures: normal; letter-spacing: 0.5px; orphans: 2; widows: 2; text-decoration-thickness: initial;">Yes, but unlike a lease there&rsquo;s no residual value set upfront. So, the price of the vehicle will be determined based on market pricing at that time.

The best way to manage small overages is to build a balance in your Mileage Bank the first few months of your subscription This balance is used to offset an

How do I manage small mileage overages each month?

The best way to manage small overages is to build a balance in your Mileage Bank the first few months of your vehicle. This balance is used to offset any overages. For example, if you drive 100 miles below your monthly mile allocation, those are added to your Mileage Bank for future use.&nbsp;

To provide flexibility to drive as needed we have introduced Mileage Overdraft Protection of up to 1000 miles This benefit is in addition the Mileage Bank

What is Mileage Overdraft Protection?

To provide flexibility to drive as needed, we have introduced Mileage Overdraft Protection of up to 1,000 miles. This benefit is in addition the Mileage Bank.&nbsp;&nbsp;For example, if you go over your mile allocation in the first month by 200 miles, you won&rsquo;t be charged for those 200 miles. In month 2, you have 800 remaining miles of Mileage Overdraft Protection. &nbsp;So, feel free to take that road trip in your new GO car!&nbsp;&nbsp;In the event of a mileage overage, any miles in your Mileage Bank are used before the Mileage Overdraft Protection is applied. Billing occurs once your Overdraft mileage has been completely used or at the end of your use of the vehicle, whichever comes first.&nbsp;Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker">https://drivego.com/account/mileage-tracker</a>.

Every GO subscriber selects a monthly mileage plan All miles that exceed this plan are billed at a per mile overage charge However unused miles remain you

What is the Mileage Bank?

Every GO customer selects a monthly mileage plan. All miles that exceed this plan are billed at a per mile overage charge. However, unused miles remain yours until the end of your use of the vehicle. These unused miles are deposited in your Mileage Bank and can be used in future months.&nbsp; &nbsp; To provide flexibility to drive as needed, we have introduced Mileage Overdraft Protection of up to 1,000 miles. This benefit is in addition to rollover miles. For example, if you go over your mile allocation in the first month by 200 miles, you won&rsquo;t be charged for those 200 miles. In month 2, you have 800 remaining miles of Mileage Overdraft Protection. So, feel free to take that road trip in your new GO car! In the event of a mileage overage, any miles in your Mileage Bank are used before the Mileage Overdraft Protection is applied. Billing occurs once your Overdraft mileage has been completely used or at the end of your use of the vehicle, whichever comes first. Keep track of your current mileage usage and view your Mileage Bank balance by visiting <a data-fr-linked="true" href="https://drivego.com/account/mileage-tracker">https://drivego.com/account/mileage-tracker</a>.

Frequently Asked Questions

What can we help you find?

01

The Basics

02

Signup and Eligibility

03

Payment and Costs

04

Maintenance and Warranty

05

Insurance, Accidents and Wear & Tear

06

General Information

07

The Cars

08

Useful Numbers

Go back

855-827-2230

or

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