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    Frequently Asked Questions

    Who is GO for?
    GO is best for those who are looking to get the best possible car for their monthly budget and plan to keep it up to 3 years. Traditional vehicle financing typically requires a large down payment and other upfront fees. There is no down payment with a GO subscription. The average auto loan now extends to nearly 70 months, resulting in many consumers being underwater on their vehicle and owing more than it is worth. GO removes the burden of ownership with a simpler and cheaper way to get a car.
    What's the catch? How is it cheaper?

    There’s no catch. By removing all of the annoying things about car shopping that add cost with no value, we are able to offer lower monthly prices and a far better experience.

    Order your car online instead of going to a showroom.

    Get it delivered, usually for free, instead of picking up at a lot.

    Select from the most popular trim configuration per model, instead of being overwhelmed with small variations from one package to the next.

    Apply online in minutes, with just your driver’s license and some basic information, instead of filling out hours of paperwork.

    It’s cheaper because it’s easier.

    Is there a down payment?
    There is no traditional down payment or cap cost reduction.
    Are the cars new or used?
    All GO vehicles are brand new when we acquire them and are offered for subscription to our customers in the same condition in which we received them (i.e. “new to you”). You are the first customer to drive it.
    Where is GO available?
    Atlanta, Charlotte, Dallas, Houston, Miami, Northern New Jersey, Orlando, Philadelphia. Additional markets coming soon.
    Can I return my car early or switch cars?

    If you frequently swap cars or only need one for a few months, GO is not your best option. But if you want to get a better car for your budget and refresh it every 3 years, this was built for you. To refresh your car every 3 years, there is zero additional cost.

    But if life changes and you need to return the car sooner, simply provide 30 days' notice and pay a $495 Restocking Fee. That fee is waived if you keep it for the maximum period of 3 years. A $1,500 Vehicle Activation Payment applies to each subscription but is waived for first-time customers and waived again every 3 years. To change cars prior to 3 years, pay the Restocking Fee and the Vehicle Activation Payment on the next subscription.

    Can I use my current insurance policy?

    In most cases, no. To ensure that you have the appropriate level of coverage, and because you’re not required to register the vehicle in your name, subscribers receive insurance coverage by being added as an additional insured to GO’s master insurance policy.

    In some states, subscribers will have the option to either be added to GO’s master policy or to obtain their own personal auto policy because of varying requirements. If you are located in one of these states and you opt to get a separate policy, there are different coverage requirements, and you must list GO as both additional insured and loss payee. You will not be able to get your vehicle delivered to you until we have received a copy of the declarations page from your insurance provider.

    For more information visit our Terms and Conditions or the Insurance page.